5 Steps to Quickly Resolve Admin Center Login Issue with Error: AADSTS50173
5 Steps to Quickly Resolve Admin Center Login Issue with Error: AADSTS50173
Do you experience difficulties logging into the Admin Center? Use these 5 simple steps to troubleshoot and resolve your issues quickly. Take control and resume managing your environment without difficulty; don't allow login issues hold you back.
 

Are you having trouble accessing the Admin center? Are you seeing this error messages:

{"claims":null,"classification":"None","errorClass":"invalid_grant","errorType":"MsalUiRequiredException","stsErrorCode":"AADSTS50173"}

The error code AADSTS50173 shows an issue with authentication and may mean that you missing the authorizations required to enter the admin portal.

    Don't worry - you're not alone. Login issues with the Admin center are a common problem, but they are usually easy to resolve. In this post, we'll walk you through a step-by-step process for troubleshooting and fixing your Admin center login issues. By the end of this post, you'll be back in control and managing your environment with ease.  

 

 

This introduction provides a brief overview of the issue and sets the stage for the rest of the blog post. It is short and to the point, while still providing enough information to give readers an idea of what to expect.  

 

Step 1: Check your login credentials🧐

 

 

   Make sure you are logging into the Admin centre with the correct username and password before you begin troubleshooting. You can try changing your password if you are unsure about your login information.

 

To reset your password:

  1. Go to the Microsoft account login page (https://login.microsoftonline.com/)

  2. Click on the "Can't access your account?.

  3. Follow the prompts to reset your password.

Step 2: Check for account lockouts🔒

  If you have tried signing in with the correct username and password but are still having trouble, it is possible that your account has been locked out due to excessive failed login attempts. If your account has been locked out, you will need to wait for the lock-out period to expire before you can try signing in again.

 To check if your account has been locked out:

  1. Go to the Microsoft account login page (https://login.microsoftonline.com/)
  2. Enter your username and password, then click the "Sign in" button.
  3. If you see a message saying that your account has been locked out, follow the prompts to reset your password.

 

 Step 3: Check your permissions⚙️

  It's likely that you lack the essential permissions if you're still having problems logging into the Admin Center.
 To confirm that your account is configured properly and that you have the rights necessary to access the Admin centre, get in touch with your administrator.  

Step 4: Check the status of the service♿

  If you are still unable to access the Admin centre despite checking your login information, account lockouts, and permissions, it may be good to verify the service's status to make sure it is available and operating as intended.  


 To check the status of the service:
    1. Go to the Office 365 service health page (**[https://portal.office.com/servicestatus](https://portal.office.com/servicestatus)**)
 2. Look for any reported issues with the Admin center.
 3. If you see an issue that is affecting the Admin center, check the status of the issue to see if it has been resolved.  

Step 5: Clear the browser cache🧽

Delete-Cookies-and-Cache-in-Chrome-Edge-Safari-and-Firefox

 

  If you have checked your login credentials, account lockouts, and permissions and are still having trouble accessing the Admin center, it may be helpful to try clearing the browser cache. Clearing the cache can help resolve issues with the Admin center that may be caused by outdated or corrupted data in the cache.

 To clear the browser cache: Chrome:

  1. Click the three dots in the top-right corner of the browser.
  2. Click on "History" and then click on "Clear browsing data."
  3. In the "Time range" drop-down menu, select "All time."
  4. Check the boxes next to "Cached images and files" and "Cookies and other site data."
  5. Click the "Clear data" button.

Edge:

  1. Click the three dots in the top-right corner of the browser.
  2. Click on "History" and then click on "Clear browsing data."
  3. In the "Time range" drop-down menu, select "All time."
  4. Check the boxes next to "Cached data and files" and "Cookies and saved website data."
  5. Click the "Clear now" button.

Safari:

  1. Click on "Safari" in the top menu and then click on "Preferences."
  2. Click on the "Privacy" tab.
  3. Click on the "Manage Website Data" button.
  4. Click on "Remove All" and then click "Remove Now."

 

Summary:

  In the end, if you are having a hassle accessing the Admin center in Microsoft 365, there are numerous steps you can take to troubleshoot the problem. Those include checking your login credentials, checking for account lockouts, verifying your permissions, and clearing the browser cache. By means of following these steps, you need to be able to resolve any issues and advantage, get right of entry to the Admin center.

 Do you have any other tips or techniques for troubleshooting access to the Admin center in Microsoft 365? Share them in the comments below! 💬